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Home Performance with ENERGY STAR® Rebate + Loan

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Home Performance with ENERGY STAR® Rebate + Loan

Rebates & Incentives

Rebates & Incentives
Residential
Questions?

Austin Energy

Customer Energy Solutions

721 Barton Springs Road

Austin, TX 78704

  Customer Energy Solutions

  512-482-5346

Save Money & Energy
Save Money & Energy

Saving energy and money go hand-in-hand. We can all contribute to reducing Austin’s energy demand by making simple lifestyle changes and energy-efficient home improvements. When demand decreases, we all save. Austin Energy is committed to helping our customers achieve the greatest savings possible.

Home Performance with ENERGY STAR® Rebate + Loan

Enjoy greater savings by making home energy improvements.

You can receive both rebates and loans to make energy efficiency improvements to your home through Home Performance with ENERGY STAR®. Contact a Registered Contractor to get started.

Home Performance with ENERGY STAR is a whole-house approach to energy efficiency. By making energy efficiency improvements to your home, you can make your home and wallet healthier as you improve air quality and save money on your monthly bill. Austin Energy rebates average about $1,800 while the efficiency improvements lower summer energy bills by an average of 20%.

Click the “Find a Contractor” tab to get started today.

Registered Contractor Required

Austin Energy requires that you use a City of Austin-registered contractor to qualify for this offering. Your Registered Contractor can help you choose the right-sized equipment for your home. Registered Contractors meet Austin Energy requirements for licensure, insurance, workmanship, and equipment.

Our Registered Contractors will:

  • Discuss your home's condition with you
  • Conduct an energy analysis
  • Recommend improvements
  • Leave you with an estimate for any recommended work
  • Help you with the rebate/loan application process

Energy Efficiency Improvements

Possible Improvements (as recommended by the Registered Contractor):

  • Install a new central air conditioner or heat pump
  • Improve efficiency and temperature-balancing of air conditioning / heating system
  • Add attic insulation
  • Seal or replace leaky ducts and seal building envelope
  • Install airtight, insulated covers for pull-down attic stairs and whole-house fans
  • Install solar shading screens or film on single-pane windows
  • Install a qualifying Power Partner Thermostat

Home Performance with ENERGY STAR Certificate and ECAD Exemption

If you complete all recommended work, you will receive a Home Performance with ENERGY STAR certificate. If you sell your home, this certificate will exempt you from reporting requirements of the Energy Conservation Audit and Disclosure (ECAD) ordinance (City of Austin only).

Other Home Performance Incentives Are Available

We also offer this incentive option:

The U.S. Environmental Protection Agency and the Department of Energy have awarded Austin Energy’s Home Performance with ENERGY STAR program the ENERGY STAR Partner of the Year Award for 11 years since 2005.

Loan

Home Performance with ENERGY STAR customers may access a residential energy efficiency loan. The potential energy savings of the recommended upgrades to your home will determine your eligibility for available rates, depending on the outcome of a review* of the proposed energy efficiency measures. A low interest rate is available to customers with homes meeting the 15-point eligibility and helps customers with a broad range of credit scores.

If your home needs fewer energy upgrades, you may still qualify for a residential energy efficiency loan at favorable rates from Velocity Credit Union. 

Apply for pre-approval online with Velocity Credit Union

Loan Parameters 15-Point Rate* Market Rate
Recommended improvements meet 15-point potential energy savings criteria set by Austin Energy? Yes No
Minimum Credit Score 600 Determined by Velocity Credit Union
Minimum Loan Amount $1,500 $1,500
Maximum Loan Amount $15,000 $15,000
Loan Term Up to 10 years Up to 10 years
Loan Interest Rate 3.99% Market rate with good credit score; higher with lower credit scores

* The Austin Energy registered contractor will determine if the recommended energy efficiency measures in the home meet the 15-point potential energy savings criteria set by Austin Energy. Funds for the 15-Point Rate may be limited based on the reserve fund balance from the Better Buildings Grant. 

Rebate

Austin Energy rebates average about $1,800 and 25% of the improvement project cost.

Improvement Rebate
Mandatory Building Performance Measures
Air infiltration and duct sealing $0.12 per sq ft of floor area
Total external static pressure $175.00 for the first system, $100.00 each additional system
Other Building Performance Measures
Duct replacement/insulation $3.25 per linear foot for replacement / $1.00 per linear foot to insulate existing duct
Duct system performance improvement $200.00 first system, $100.00 each additional system / $75.00 per new return air improvement (max 3 per system)
Attic insulation to R38 Multiply the square footage of the attic X $.0035 (per sq ft) X the R-value added, + $45.00 setup fee
Fan Cover $25.00 each
Solar screens/solar film on single pane windows only (no new window rebates) $1.00 per sq ft
Radiant barrier (This is an optional measure. Eligibility is determined on a case-by-case basis.) Multiply the square footage of accessible attic X $0.10
External combustion air $20.00 each
Insulated box for pull-down stairs $25.00 each
Additional attic access $25.00 each
Improve supply and/or return plenum $75.00 each
Install approved Wi-Fi thermostat $25.00 each
Supply grilles $5.00 each
Return air grilles $5.00 each

 

To qualify for Home Performance rebates, you must make all recommended energy efficiency improvements at the same time you have a new central split air conditioning/heat pump or package system installed.

 

Central Split System
Tier SEER* EER** Conventional Inverter
Conventional Inverter AC Heat Pump AC Heat Pump
1 15.0 12.5 10.0 $550 $600 $450 $500

2

16.0 13.0 11.5 $650 $700 $650 $700
3 18.0 13.0 13.0 $750 $800 $900 $950
Package Units
Tier 2: 16.0 SEER / 12.0 EER $500 for A.C. / $550 for heat pump
Mini-Split System
Tier 1: 15.0 SEER / 12.5 EER $550 for A.C. / $600 for heat pump 1
Tier 2: 16.0 SEER / 13.0 EER $650 for A.C. / $700 for heat pump 1
Tier 3: 18.0 SEER / 13.0 EER $750 for A.C. / $800 for heat pump 1

1 Mini-Splits less than 18,000 BTU/hour (1-1/2 tons capacity) receive 50% of the above rebates.

*Seasonal Energy Efficiency Ratio (SEER) measures average energy efficiency over a cooling season.

**Energy Efficiency Ratio (EER) measures an air conditioner's energy efficiency at high outdoor temperatures and persistent use.

Prerequisites

  • Your home or building must receive electric service from Austin Energy at residential rates.
  • Only owners of single-family homes, condominiums, town homes, duplexes, triplexes, fourplexes, and rental properties are eligible.
  • Your residence cannot be a mobile or manufactured home.
  • A Registered Contractor must perform the home energy analysis and make all energy efficiency improvements.
  • All Registered Contractors are required to provide a warranty on all materials and workmanship for a minimum of one year from the date of final inspection by Austin Energy.
  • Registered Contractors shall act as the manufacturer’s agent for all equipment, workmanship, and materials’ warranties.

Requirements

  • You must qualify for at least $100 in rebates to participate.
  • Your home or building must be 10 years old or older.
  • The Registered Contractor must conduct a duct system performance test before installing a new air conditioner or making duct system improvements.
  • Buildings where asbestos is found in the HVAC system are not eligible.
  • Buildings where remodeling is imminent or concurrent with the proposed installations are not eligible.
  • New AC units or heat pumps must be sized to service at least 600 sq ft or 12,000 BTU adjusted performance per ton, or the Registered Contractor must perform a Manual J load calculation to determine the size of the AC unit.
  • The AC unit must meet the minimum SEER/EER requirements.
  • The condensing unit and evaporator coil must be replaced at the same time.
  • Renters must provide written permission from the property owner to participate.
  • You are not eligible for a loan (or rebate) covering any energy efficiency measure for which you received a rebate or loan within the past 10 years.

Are You Waiting For a Rebate?

Use the confirmation (enrollment) and utility account numbers to check the status of your rebate application.

Check Status

Find a Registered Contractor

You must use a Registered Contractor to qualify for this offering. We recommend that you check references and get at least three different estimates from any of the companies listed on this page.

In addition to performing the energy analysis and making all recommended improvements, the Registered Contractor takes care of the entire rebate/loan application process for you.

Apply for a Loan

Get Preapproval

Pre-approval lets you know how much financing you qualify for. You can easily apply for pre-approval 24/7 by:

  • Applying online.
  • Calling 512-469-7060 or toll free 1-800-933-2029 (select menu Option #3).

Once Velocity Credit Union approves your application, fax your completed loan application to 512-225-9205.

Work with Registered Contractor

The Registered Contractor will work with Velocity Credit Union and Austin Energy on loan approvals, application paperwork, and inspections.

Close the Loan

Once the Registered Contractor faxes Velocity Credit Union the final inspection report and completion certificate, Velocity will:

  • Contact you about closing options once work is complete
  • Pay the Registered Contractor for completed and approved work
  • Send you a monthly coupon billing packet

Find a Registered Contractor

You must use a Registered Contractor to qualify for this offering. We recommend that you check references and get at least three different estimates from any of the companies listed on this page.

In addition to performing the energy analysis and making all recommended improvements, the Registered Contractor takes care of the entire rebate/loan application process for you.

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The selection of a Participating Company to perform work is the sole decision of the property owner and/or authorized lessee/occupant. Inclusion in this directory does not represent an endorsement by Austin Energy of any product, individual, or company. No work is guaranteed or warranty expressed or implied, and Austin Energy makes no guarantees as to the quality, cost, or effectiveness of the products provided and work performed by the contractor, employees, or subcontractors.

Disclaimer

Funding is limited and available only to Austin Energy customers on a first-come, first-served basis. Offerings are subject to change without notice.

After the one-year warranty period expires, Austin Energy will not intervene in customer and Registered Contractor disputes.

Program guidelines include additional requirements and limitations for receiving the above rebates. Contact us for more details.



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