Energy Recovery Ventilators

Rebates & Incentives

Rebates & Incentives
Commercial
Questions?

Austin Energy

Customer Energy Solutions

721 Barton Springs Road

Austin, TX 78704

email icon   Customer Energy Solutions

phone icon   512-482-5346

Save Money & Energy
Save Money & Energy

Saving energy and money go hand-in-hand. We can all contribute to reducing Austin’s energy demand by making simple lifestyle changes and energy-efficient home improvements. When demand decreases, we all save. Austin Energy is committed to helping our customers achieve the greatest savings possible.

Save money on air conditioning and reduce indoor humidity.

An energy recovery ventilator (ERV) circulates indoor air out of your building and lets in fresh outdoor air.

Energy recovery ventilation is the energy recovery process of exchanging the energy contained in normally exhausted building or space air and using it to treat (precondition) the incoming outdoor ventilation air in commercial HVAC systems.

Energy recovery ventilators (ERVs) can reduce the energy needed to cool outdoor air by up to 80%. They can also improve indoor air quality by regulating the humidity. ERVs save money by significantly reducing HVAC system operating costs.

Austin Energy offers an ERV rebate to commercial customers based on the amount of demand you reduce.

PACE Financing Available

Austin Energy provides various opportunities for our customers to purchase energy efficient technologies. Many of these reduce energy consumption and enhance comfort and indoor air quality for your customers. PACE is an effective financing approach. Travis and Williamson County PACE programs enable owners of non-profit, commercial, and industrial properties to obtain low-cost, long-term financing for water and energy efficiency improvements and solar generation retrofits.  

Private sector lenders finance qualified improvements and property owners voluntarily agree to contractual assessments imposed on the property. PACE improvements generate positive cash flow with no out-of-pocket cost to the property owner. If the property is sold before the full amount is repaid, the repayment obligation automatically transfers to the next owner. PACE assessments complement Austin Energy incentive programs. 

Other Energy Efficiency Incentives

Increasing energy efficiency in your building saves your business money.  Our Commercial Rebates help you make energy efficiency improvements that can reduce operational costs by saving you money on your monthly bill. We provide rebates on these energy efficiency improvements and more:

Austin Energy offers rebates of $300 per kW you save.

Prerequisites

  • Commercial rebates are available for Austin Energy customers with commercial electric service. Businesses located on properties with residential electric service should refer to Austin Energy residential rebates.
  • The building where the equipment will be installed must comply with the Energy Conservation Audit and Disclosure (ECAD) ordinance (unless exempt or located outside of Austin city limits).
  • Multifamily properties applying for commercial rebates (for master-metered properties or work undertaken in common spaces) must meet all Multifamily Program and equipment installation requirements. Properties must not be on not be listed with the City of Austin Code Department’s Repeat Offender Program.
  • For standard retrofits and equipment replacement, applicants must submit rebate applications prior to installation. For new construction projects, applications must be submitted before the certificate of occupancy is issued. Rebates will not be provided retroactively to equipment or retrofits that have already been installed.
  • Rebates are only available for equipment or retrofits that:
    • use electricity as its primary or secondary fuel type (please refer to Texas Gas Service for rebates on natural gas equipment);
    • provide a necessary business function and operate between 3:00pm to 6:00pm on weekdays during June through September (schools and houses of worship are exempt from these requirements);
    • provide kW savings by exceeding requirements for energy efficiency listed in City of Austin Energy Code Chapter 25-12-261 or as determined by Austin Energy;
    • are new, energized, and have a minimum one year warranty (backup or redundant systems are not eligible); and
    • are installed in permanent buildings or structures.

Specific Requirements

  • The rebate application must be accompanied by the manufacturer’s rating information. This rating is based on Air Conditioning, Heating and Refrigeration Institute standards (ERV category) and specified operating conditions at the specific site.

Commercial Rebate Program Requirements

  • Austin Energy can help customers evaluate energy efficiency opportunities for their business or organization. Please email us for assistance on calculating potential rebates or other technical guidance.
  • Applications must qualify to receive at least $25 in rebates.
  • The customer or contractor applying for the rebate must:
    • submit all required application information and equipment documentation (incomplete applications are placed on hold and may be cancelled after 90 days); and
    • agree to schedule pre-installation and post-installation site visits to allow Austin Energy staff to verify existing and installed equipment.
  • For customers or properties applying for a rebate to upgrade or retrofit the same equipment that received a historical Austin Energy rebate within the past 10 years, the new rebate will be calculated based on the incremental energy savings. For example, if a customer or property received a historical lighting rebate, any new lighting equipment rebates will be calculated using the incremental energy savings between the existing and new equipment. Exemptions for this requirement due to emergency replacement of failed equipment are evaluated on a case-by-case basis.
  • A 30% bonus rebate is available for eligible: 1) locally owned or franchised small-business customers; 2) small 501(c) non-profit organizations; 3) and houses of worship. Contact us to determine if you qualify.
    • Eligible small businesses must: 1) provide a W-9 verifying the business is locally owned or franchised (headquartered in the Austin metropolitan area); and 2) have an average monthly peak summer demand (June through September) lower than 300 kW.
    • Eligible small non-profits must: 1) provide an IRS determination letter or similar IRS documentation verifying their tax-exempt 501(c) status; and 2) have an average monthly peak summer demand (June through September) lower than 300 kW. Tax exempt real estate trusts and housing co-ops are not eligible to receive this bonus.
    • All houses of worship are eligible, regardless of average peak summer demand.
  • Rebates will not be paid unless all installed equipment and retrofits comply with manufacturer requirements and all local, state, and federal regulations, including building code and permitting requirements. For requirements on when electrical permits are required, refer to City of Austin Municipal Code chapter 25-12-113, section 80.19(c). For requirements on when permits are required for mechanical work, refer to City of Austin Municipal code chapter 25-12-133, section 104.2. For more information on mechanical, electrical, and building permits contact the City of Austin Department of Development Services.
  • Commercial Program rebates are subject to capping based on the total project cost related to the installation of the rebated equipment or retrofits. The applicant is responsible for reporting total job cost and Austin Energy reserves the right to require a signed, itemized invoice or work order for verification.
    • Standard Commercial Program rebates cannot exceed 50% of total job costs.
    • Rebates cannot exceed 80% of total job costs for locally owned small businesses, non-profits, and houses of worship that receive the 30% bonus.
  • By default, the rebate payment is directed to the customer listed on the Austin Energy electric account. The rebate may also be directed to one of the below parties if all requirements are met.
    • A parent corporation or organization of the account holder
    • The building owner, verified using county tax records
    • A tenant at the property, whom must provide a letter signed by the account holder authorizing the rebate to be paid to the tenant
    • A participating contractor or any other 3rd party, whom must: 1) register as a City of Austin vendor; 2) register in Austin Energy's rebate processing system; and 3) provide a letter signed by the account holder authorizing the rebate to be paid to that party
  • If a participating contractor plans to submit more than one rebate application on behalf of Austin Energy customers, they are required to: 1) register as a City of Austin vendor; and 2) register in Austin Energy's rebate processing system.
  • Austin Energy reserves the right to deny or adjust all rebate applications.
  • Participating contractors must comply with all program requirements and conduct business in an honest, professional, and ethical manner. All participating contractors must abide by the Austin Energy Code of Conduct and Ethical Requirements (pdf)​.

Interested?

We can help you learn more about your rebate and savings options before you apply.

Request an Assessment

Apply for a Rebate Online

You can apply for your rebate online. To make applying easier, have all required information on hand before you start.

Apply Online

Are You Waiting For a Rebate?

Use the confirmation (enrollment) and utility account numbers to check the status of your rebate application.

Check Status

Comply with ECAD to Qualify for Rebate

If your building is over 10,000 sq ft, you must be in compliance with the Energy Conservation Audit and Disclosure (ECAD) ordinance. ECAD promotes energy efficiency by identifying potential energy savings for your business. You can choose one of two reporting options that best serve your business.

Learn more about ECAD for Commercial Buildings

Contact Austin Energy for More Information

Call 512-482-5346 or email Commercial Rebates if you have any questions about our rebates.

Apply for Your Rebate Online

All rebate applications are online. You must submit your rebate application prior to installation (Austin Energy must approve any exceptions). You will receive your rebate within four to six weeks after we give final approval for your rebate application. We send your rebate check to the business listed on the Payee section of your application unless you specify otherwise.

The City Council approves projects where rebates could exceed the City Manager's administrative spending authority under the City Charter, which is $61,000 for fiscal year 2019. Please allow time for this approval.

The following required documents will be needed to apply for a rebate:

  • W-9 (if account holder requests payment to a third party representative)
  • Letter of Authorization (if applicable)

Tips for Applying Online

  • Use a modern browser like Chrome, Firefox, Safari, or Internet Explorer 9 or higher.
  • You need to complete your online Commercial Rebate application in a single session. 
  • To make applying easier, have all available information on hand before beginning the application.
  • If your application requires supporting documentation, such as invoices or sales receipts, you will need to scan or photograph these documents and upload into the application system. The system will accept any of the following file formats:
    • Adobe Acrobat PDF (.pdf)
    • Microsoft Word Document (.doc or .docx)
    • JPEG (.jpg)
    • ZIP (.zip)
  • Check your rebate status using the confirmation (enrollment) number you receive after the application submission. You will also need your City of Austin utility account number, if applicable.

Additional Documents

Commercial Rebate Summary (pdf)

Disclaimer

Funding is limited and available on a first-come, first-served basis. Offerings, program guidelines, and rebate levels are subject to change without notice. Rebate funds are encumbered (committed to be paid) during the fiscal year in which they are to be dispersed.

The Austin City Council must approve rebates of more than $61,000. The maximum combined rebate is $300,000 per customer site per fiscal year (October through September).



Date last reviewed or modified: 4/29/19
Customer Services
Disability Assistance

Relay Texas: 7-1-1
TDD: 512-477-3663 

Request Accommodations

Report Outages
Twitter

Follow Us
Back To Top Icon