Austin Energy,

Customer Energy Solutions,

4815 Mueller Blvd.

Austin, TX 78723-3573

  Customer Energy Solutions



Manage Your Residential Energy Costs
It's easy to view your home electric usage anywhere you have Internet access. You can also get customized tips for saving energy and money.

City of Austin Utilities Online Customer Care offers detailed information on energy usage. Log in and click Your Energy Use to get started and view these details:

  • See how much energy you’ve used by the day, month, or year
  • Compare your usage to previous time periods, or to similar households in your neighborhood
  • View usage in dollars or in kWh
  • See how average daily temperatures affect your bill
  • Take the Home Energy Analysis quiz to get customized tips to save energy
  • Download data to Green Button for further analysis

When you log in to City of Austin Utilities Customer Care, you will also see a projection of your next bill. You can also set email alerts to notify you when your bill approaches a threshold of your choosing. 

Don’t have a username or password yet? Register with Online Customer Care

Do You Have Installed Solar on Your Home?

Customers with solar panels who want to view solar production information can do so using the Austin Energy App. The app also offers text messaging alerts to let you know when you reach higher billing tiers.

Need help or have questions about the free web application? Email Support

Date last reviewed or modified: 01/27/2022