Thermal Energy Storage

Rebates & Incentives

Rebates & Incentives
Commercial
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Austin Energy

Customer Energy Solutions

721 Barton Springs Road

Austin, TX 78704

email icon   Customer Energy Solutions

phone icon   512-482-5346

Save Money & Energy
Save Money & Energy

Saving energy and money go hand-in-hand. We can all contribute to reducing Austin’s energy demand by making simple lifestyle changes and energy-efficient home improvements. When demand decreases, we all save. Austin Energy is committed to helping our customers achieve the greatest savings possible.

Change the way you cool your building and save.

Austin Energy offers substantial rebates on thermal energy storage systems. This includes rebates on the energy demand you shift and feasibility study reimbursement.

Thermal energy storage systems work with conventional refrigeration equipment to produce cold water or ice. This chilled water or ice is stored in a tank and used to cool a building during peak hours. This allows you to shift electric cooling operations to off-peak hours, saving money and reducing peak demand.

There are several benefits to shifting demand using thermal energy storage:

  • Save in summer and winter with thermal energy storage rates.
  • Perform daytime maintenance with fewer cooling interruptions.
  • Add back-up cooling capacity.

Austin Energy offers significant rebates based on your anticipated kilowatt shift. We provide rebates to make even small thermal energy storage systems more affordable.

Feasibility Study

Before installing a thermal energy storage system, you must have a Feasibility Study conducted by an engineering firm. The Feasibility Study evaluates the cost effectiveness and technical viability of installing a thermal energy storage system. The engineering firm takes care of all applications and paperwork related to the Feasibility Study.

If the Feasibility Study anticipates a peak demand shift of over 100 kW, Austin Energy will cover the Feasibility Study cost (up to $12,000). If anticipated peak demand shift is 100 kW or less, Austin Energy will not assist with Feasibility Study costs, but will estimate the kW that would be eligible for rebate.

Thermal Energy Storage Rates

Customers who install a thermal energy system are eligible for Thermal Energy Storage rates. This rate schedule features shorter summer and on-peak periods. Once you install your thermal energy storage system, contact your Key Accounts Representative to enter you into the Thermal Energy Storage rate schedule.

Download Load Shifting Voltage Discount Rider (pdf)

PACE Financing Available

Austin Energy provides various opportunities for our customers to purchase energy efficient technologies. Many of these reduce energy consumption, enhance comfort and indoor air quality for your customers. PACE is an effective financing approach. Travis and Williamson County PACE programs enable owners of non-profit, commercial, and industrial properties to obtain low-cost, long-term financing for water and energy efficiency improvements and solar generation retrofits.  

Private sector lenders finance qualified improvements and property owners voluntarily agree to contractual assessments imposed on the property. PACE improvements generate positive cash flow with no out-of-pocket cost to the property owner. If the property is sold before the full amount is repaid, the repayment obligation automatically transfers to the next owner. PACE assessments complement Austin Energy incentive programs. 

Other Energy Efficiency Incentives

Increasing energy efficiency in your building saves your business money.  Our Commercial Rebates help you make energy efficiency improvements that can reduce operational costs by saving you money on your monthly bill. We provide rebates on these energy efficiency improvements and more:

Feasibility Study Reimbursement

Austin Energy covers eligible Feasibility Study costs (up to $12,000).

If anticipated peak demand shift is 100 kW or less, Austin Energy will not assist with Feasibility Study costs, but will estimate the kW that would be eligible for rebate.

Demand Shift

We then provide rebates at the Thermal Energy Storage (TES) rate of $350 per kW shifted.

Rebates are subject to limits as established by the Austin City Council.

Thermal Energy Storage Rates

Customers who install thermal energy storage systems qualify for special rates. Contact your Key Account Representative for more information.

Download Load Shifting Voltage Discount Rider (pdf)

Prerequisites

  • You are an Austin Energy commercial customer.
  • You must comply with the Energy Conservation Audit and Disclosure (ECAD) ordinance if your business is located within the Austin city limits.
  • You operate at least four consecutive hours daily between 2:00 p.m. and 8:00 p.m. weekdays, June 1 through September 30. (This requirement does not apply to schools.)

Specific Requirements

  • You must shift between 20-50% of the facility demand or 1,000 kW, whichever is less. (May be waived by Austin Energy on an individual basis.)
  • If the anticipated peak demand is greater than 100 kW, we will require a detailed energy analysis by a Professional Engineer.
  • If the anticipated peak demand shift is 100 kW or less, Austin Energy will not require a detailed analysis, but we will not assist with feasibility study costs
  • You must allow Austin Energy to install an interval data recording meter. Austin Energy uses this meter to record your on-, mid-, and off-peak energy use for billing purposes.
  • You agree to keep the qualifying equipment at the installation site you indicate on your rebate application.

General Requirements

  • Complete and submit all forms, rebate applications, and required documentation that Austin Energy requests.
  • When applicable, all permits must be in place:
    • If your business is located within the Austin city limits, the City of Austin Development Services Department can help you identify what you need. You can apply for your Austin Energy rebate while your project is under review at the "One Stop Shop." Early involvement in the planning process gives Austin Energy the opportunity to provide input. Call the One Stop Shop at 512-974-6370 if you have any questions about your project review.
    • If your business is located in another jurisdiction, please contact your local permitting authority.
  • Installations must exceed currently adopted City of Austin Energy Code.
  • All work must meet manufacturers’ standards and local, state, and national codes.
  • Installed equipment must be new and have at least a one-year warranty.
  • You must keep efficiency improvements in place for at least five years.
  • You agree to let Austin Energy schedule initial and final site visits.
  • Rebates cannot exceed 50% of the total job costs, including materials, installation, and tax. You must confirm the total project cost.
  • Backup or redundant systems are not eligible for rebates.
  • Austin Energy may request invoices and equipment specifications.
  • You assign all rights to environmental attributes and credits resulting from energy savings to Austin Energy. This includes renewable energy and carbon offset credits.

Apply for a Rebate Online

You can apply for your rebate online. To make applying easier, have all required information on hand before you start.

Apply Online

Are You Waiting For a Rebate?

Use the confirmation (enrollment) and utility account numbers to check the status of your rebate application.

Check Status

Comply with ECAD to Qualify for Rebate

If your building is over 10,000 sq ft, you must be in compliance with the Energy Conservation Audit and Disclosure (ECAD) ordinance. ECAD promotes energy efficiency by identifying potential energy savings for your business. You can now choose one of two reporting options that best serve your business.

Learn more about ECAD for Commercial Buildings

Contact Austin Energy to Get Started

Contact Austin Energy Commercial Rebates at 512-482-5346 or by email to get started. We will schedule an initial facility assessment to determine rebate eligibility.

If your facility qualifies, the Austin Energy representative will give you a list of engineering firms who can conduct your Feasibility Study. You may also choose your own qualified engineering firm.

Choose an Engineering Firm to Conduct Feasibility Study

Choose an engineering firm to conduct your Feasibility Study. The engineer you choose will also help you with the application and agreement process.

The engineering firm submits the Feasibility Study to Austin Energy. We will review it for completeness and accuracy. If there are any deficiencies in the study, we will submit comments to the Professional Engineer.

Austin Energy will let you know when the study is approved and process the reimbursement for the feasibility study. We pay the feasibility study cost up to $12,000. If anticipated peak demand shift is 100 kW or less, Austin Energy will not assist with Feasibility Study costs, but will estimate the kW that would be eligible for rebate.

City Council Budgetary Limits

The City Council approves projects where rebates could exceed the City Manager's administrative spending authority under the City Charter, which is $58,000 for fiscal year 2016. Please allow time for this approval.

Your rebate may not exceed the maximum combined rebate per customer site per fiscal year. For 2016, that maximum is $300,000.

Letter of Intent

If Austin Energy approves the application, we will issue a Letter of Intent at your request. For rebate applications that exceed pre-determined City Council budgetary limits, Austin Energy will issue a Letter of Intent only after City Council approval. The Letter of Intent will be valid for 270 days to allow time to complete the installation.

Rebate and Inspection Process

After Austin Energy approves the Feasibility Study, submit your rebate application for the thermal energy storage installation. Your application must include feasibility study results or Austin Energy’s demand shift estimate.

After you complete installation, Austin Energy will schedule a final inspection. You will receive your rebate within four to six weeks after the installation passes final inspection unless it exceeds City Council limits. We send your rebate check to the business listed on the Payee section of your application unless you specify otherwise.

Ask your Key Accounts Representative to enter you into the Thermal Energy Storage rate schedule.

Download the Load Shifting Voltage Discount Rider (pdf)

Apply for Your Rebate Online

All rebate applications are online. You must submit your rebate application prior to installation (Austin Energy must approve any exceptions). You will receive your rebate within four to six weeks after we give final approval for your rebate application. We send your rebate check to the business listed on the Payee section of your application unless you specify otherwise.

The City Council approves projects where rebates could exceed the City Manager's administrative spending authority under the City Charter, which is $58,000 for fiscal year 2017. Please allow time for this approval.

The following required documents will be needed to apply for a rebate:

  • W-9 (if account holder requests payment to a third party representative)
  • Letter of Authorization (if applicable)

Tips for Applying Online

  • Use a modern browser like Chrome, Firefox, Safari, or Internet Explorer 9 or higher.
  • You need to complete your online Commercial Rebate application in a single session. 
  • To make applying easier, have all available information on hand before beginning the application.
  • If your application requires supporting documentation, such as invoices or sales receipts, you will need to scan or photograph these documents and upload into the application system. The system will accept any of the following file formats:
    • Adobe Acrobat PDF (.pdf)
    • Microsoft Word Document (.doc or .docx)
    • JPEG (.jpg)
    • ZIP (.zip)
  • Check your rebate status using the confirmation (enrollment) number you receive after the application submission. You will also need your City of Austin utility account number, if applicable.

Disclaimer

Funding is limited and available on a first-come, first-served basis. Offerings, program guidelines, and rebate levels are subject to change without notice. Rebate funds are encumbered (committed to be paid) during the fiscal year in which they are to be dispersed.

The Austin City Council must approve rebates of more than $61,000. The maximum combined rebate is $300,000 per customer site per fiscal year (October through September).



Last Updated: 3/28/17
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