Austin Energy Participating Contractors

Working with Local Contractors for Customer and Community Success

Rebates & Incentives

Austin Energy

Customer Energy Solutions

721 Barton Springs Road

Austin, TX 78704

  Customer Energy Solutions


Austin Energy Participating Contractors

Austin Energy works with trade professionals in the Austin area to help serve the energy efficiency needs of our community. Our participating contractors work closely with Austin Energy and our customers on improvements that help conserve energy, save money, and maintain or increase comfort in homes or businesses.

Our participating contractors also help guide customers through the application process for rebates, loans, and other incentives.

How to Become a Participating Contractor

Already Registered? Process Customer Rebates Online

The Austin Energy Rebate Processing System is available for use by local contractors who have registered with the City of Austin, and who have set up their accounts in our new online system.


Step 1: Register as a Vendor with the City of Austin

To become an Austin Energy vendor, you must first register with the City of Austin's Vendor Connection.
Registering allows you to:

  • List your products or services with the City
  • Receive solicitation notices when your product or services meet our business needs
  • Look for different types of solicitations, and see when master agreements expire and are ready for re-solicitation

 In addition, you can fill out an optional Company Profile to tell us more about your business. You can use this resume at per-solicitation meetings along with your marketing materials.

Step 2: Register with Our Online Rebate Processing System

Want to be listed as a participating contractor for our energy efficiency rebate offerings? If so, you must register your company as a service provider in our online rebate processing system.

Want to register for more than one program? Call us at 512-482-5346 or email Customer Energy Solutions.

Austin Energy Program Offerings Included in Program

Appliance Efficiency Program (AEP)


  • Air Conditioning
  • Window Unit Air Conditioning
  • Pool Pumps
  • Heat Pump Water Heaters

Commercial Rebates



  • Custom Technologies
  • New Construction Rebates


  • Automatic Lighting Controls
  • Ceiling and Roof Insulation
  • Chillers
  • Commercial Kitchen Equipment
  • Cooling Towers
  • Direct Expansion (DX) Air Conditioning
  • Electronically Commutated Motor (ECM) Rebates
  • Energy Recovery Ventilators
  • Guest Room Controllers
  • Heat Pump Water Heaters
  • High Efficiency Lighting
  • Plug Load Occupancy Sensors
  • Reflective Roof Coating
  • Thermal Energy Storage
  • Transformers
  • Uninterruptible Power Supplies (UPS)
  • Variable Frequency Drives (VFD)
  • Window Treatments and Replacements

Home Performance with ENERGY STAR® 

Residential and Commercial

  • Rebate
  • Rebate + Loan
  • Small Business

Multifamily Rebates

  • Ceiling Insulation
  • Cool Roof
  • Custom Technologies
  • Duct Diagnostics and Improvement
  • Heat Pump Water Heaters
  • High Efficiency Lighting
  • HVAC
  • Solar Shading and Window Replacements

Small Business Lighting


  • Annual open enrollment for this program is in October.






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