Smart Energy Savings Helps Keep Rates Low

Customer participation helps meet community energy demand.

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Austin Energy

Customer Energy Solutions

721 Barton Springs Road

Austin, TX 78704

email icon   Customer Energy Solutions

phone icon   512-482-5346

Smart Energy Savings Helps Keep Rates Low

Helping manage energy demand during our hot Austin summers has never been easier.

Austin Energy customers can receive a $25 rebate when they purchase and install an approved Power Partner℠ Thermostat and another $85 incentive when they enroll in the voluntary smart energy savings program.

Find out how to purchase an approved Power Partner Thermostat

What Is Smart Energy Savings?

Smart energy savings is a community-wide coordination of air conditioning usage that allows Austin Energy to manage energy use during peak summer days when it matters the most.

During a smart energy savings event, Austin Energy will adjust the temperature setting on your Internet-connected thermostat. Temperature adjustments up to four degrees reduce usage when the energy and cost savings are needed the most community-wide, yet do not significantly impact comfort.

Austin Energy appreciates our customers who join in this effort to responsibly meet community energy demand.

How Does Smart Energy Savings Help?

Smart energy savings helps lower the overall cost of electricity in the community, and ensures each person receives the needed amount of energy. Participating in smart energy savings helps prevent power outages, and benefits the community by reducing the need to acquire additional power generation.

How Will I Know A Smart Energy Savings Event Is Starting?

Austin Energy will send a message before the event begins and a reminder during the event. The message will appear in your thermostat app and on the thermostat display itself. You may also notice your house getting cooler just before Austin Energy begins an event. Pre-cooling allows you to remain more comfortable during the event period and allows Austin Energy to maximize community results when they are needed most.

How Long Will My AC Run at a Higher Thermostat Setting?

Austin Energy will adjust your thermostat between 2-4 degrees during the event. Smart energy savings events only occur Mondays through Fridays, and typically last two hours during the late afternoons.

When Does Austin Energy Typically Run Events?

Events typically occur on no more than 25 summer days between June and September, between the hours of 3 p.m. and 6 p.m., to ensure everyone is able to stay cool. Austin Energy does not perform smart energy savings events on weekends or holidays.

Can I Opt Out of an Event?

Yes. Participation in events is voluntary. You can manually opt out of any event via thermostat, smartphone, or other Web access.

How Can I Monitor My Ongoing Energy Use?

Use Austin Energy’s free, interactive web app on your mobile device or personal computer to monitor your daily energy consumption, set tier alerts, view your bill history, and forecast your energy bill cost. You can also access practical conservation tips and make same-day changes to adjust your energy use and save money.

How Else Can I Save Money on My Electric Bills?

You may qualify for other rebates and loans to help pay for energy-efficient cooling and heating upgrades.

Learn More

Questions?

Austin Energy

Customer Energy Solutions

721 Barton Springs Road

Austin, TX 78704

email icon   Customer Energy Solutions

phone icon   512-482-5346

Last Updated: 6/6/18
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