Air Conditioning

Rebates & Incentives

Rebates & Incentives
Residential
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Austin Energy

Customer Energy Solutions

721 Barton Springs Road

Austin, TX 78704

email icon   Customer Energy Solutions

phone icon   512-482-5346

Save Money & Energy
Save Money & Energy

Saving energy and money go hand-in-hand. We can all contribute to reducing Austin’s energy demand by making simple lifestyle changes and energy-efficient home improvements. When demand decreases, we all save. Austin Energy is committed to helping our customers achieve the greatest savings possible.

Air Conditioning

Save money and keep your home comfortable and cool.

Install a new energy-efficient air conditioning system and earn a rebate.

Austin Energy wants to help you maximize your investment in a new air conditioner. 
Explore our Home Performance with ENERGY STAR® offerings when you need to upgrade your air conditioner, especially to correct:

  • Underperforming air conditioning systems
  • Inefficient ductwork
  • Inadequate attic insulation levels 
  • Air leaks

This whole-home approach to energy upgrades delivers savings, comfort, and healthier indoor air quality. Plus, Home Performance with ENERGY STAR customers can enjoy an average savings of 20% off summer energy bills.

Limited Time Offer!

Through April 15, 2019, enjoy potential savings of up to $2,400 when you complete recommended energy upgrade measures through Home Performance with ENERGY STAR. This includes a $200 manufacturer discount on air conditioning units and heat pumps manufactured by American Standard®, Bryant®, Carrier®, Lennox®. Qualifying projects will also include a seasonal $200 rebate from Austin Energy. Ask your Home Performance participating contractor about their seasonal $200 contractor discount and loans available for a limited time from Velocity Credit Union with interest rates as low as 1.99%.

If you are not quite ready for this comprehensive approach to energy efficiency, Austin Energy provides rebates averaging about $350 to just install qualified energy-efficient air conditioning equipment. Replacing your old air conditioner with a new energy-efficient unit can save you energy and money when a registered contractor installs the correct size for your home.

If your air conditioning system is at least 10 years old, new energy-efficient air conditioning equipment can create a noticeably more comfortable environment for your home.

Additional Rebates Available

When you are ready to make the rest of the energy upgrades to optimize the new AC to its peak performance and extend the life of the unit, remember to turn to Home Performance with ENERGY STAR for additional rebates. If you go through Home Performance with ENERGY STAR within six months of receiving your rebate for your new air conditioner, you could be eligible for an additional $200 rebate.

Participating Contractor Required for Rebate

Austin Energy requires that you use a participating contractor to qualify for this rebate. Your participating contractor can help you choose the right equipment for your home. Participating contractors meet Austin Energy requirements for licensure, insurance, workmanship, and equipment.

If you decide to choose Home Performance with ENERGY STAR, our participating contractors can perform an energy analysis to determine appropriate energy efficiency improvements for your home.

Other Energy Efficiency Incentives

We also offer rebates for the following equipment that can improve energy efficiency in your home:

Rebate amounts vary based on the type of equipment you install.

Central Split System
Tier SEER* EER** Conventional Inverter
Conventional Inverter AC Heat Pump AC Heat Pump
1 15.0 12.5 10.0 $250 $300 $150 $200
2 16.0 13.0 11.5 $350 $400 $350 $400
3 18.0 13.0 13.0 $450 $500 $550 $600
Package Units
Tier 2: 16.0 SEER / 12.0 EER $200 for AC / $250 for heat pump
Mini-Split System
Tier 1: 15.0 SEER / 12.5 EER $250 for AC / $300 for heat pump 1
Tier 2: 16.0 SEER / 13.0 EER $350 for AC / $400 for heat pump 1
Tier 3: 18.0 SEER / 13.0 EER $450 for AC / $500 for heat pump 1

1 Mini-Splits less than 18,000 BTU/hour (less than 1-1/2 tons capacity) receive 50% of the above rebates.

*Seasonal Energy Efficiency Ratio (SEER) measures average energy efficiency over a cooling season.

**Energy Efficiency Ratio (EER) measures an air conditioner's energy efficiency at high outdoor temperatures and persistent use.

Prerequisites

  • You must receive electricity from Austin Energy.
  • You must use an Austin Energy participating contractor.
  • Your system must be 10 years old or older.
  • Your home must be 10 years old or older.
  • You must submit your rebate application within 60 days of installation.

Equipment Installation Requirements

  • All installations must reduce peak demand for electricity.
  • All required City of Austin permits must be in place.
  • All work must meet manufacturers’ standards and local, state, and national codes.
  • Your new air conditioner must meet the efficiency guidelines in the rebate tables.
  • You must replace all air conditioning system components.
  • Your installer must size equipment to an approved ACCA Manual J methodology or Austin Energy's Air Conditioning Sizing Guidance (pdf).
  • You must attach proof that your equipment meets the sizing requirement (Manual J or Austin Energy's Air Conditioning Sizing Guidance (pdf).
  • You must agree to a post-installation inspection by Austin Energy.

Exclusions

  • Air conditioning systems with electric resistance heating elements do not qualify.
Apply for a Rebate Online

You or a participating contractor can apply for your rebate online. To ensure accuracy and avoid delays, we recommend that you ask your contractor for assistance or to submit the rebate application on your behalf.

Apply Online

Are You Waiting For a Rebate?

Use the confirmation (enrollment) and utility account numbers to check the status of your rebate application.

Check Status

Find a Participating Contractor

You must use a participating contractor to qualify for this offering. As with any service for your home, we recommend that you check references and get at least three different estimates from any of the companies listed on this page.

Apply for Your Rebate Online

You or your participating contractor can apply online for your rebate. To ensure accuracy and avoid delays, we recommend you ask your contractor to apply for you.

If you choose to submit the rebate application yourself, please make sure you have everything you need before starting. The following information is required for your online rebate application:

Air Conditioner

  • Active Austin Energy Customer Account Number
  • Tax Assessor Property ID

Please get the following information from your participating contractor:

  • AHRI Reference Number and AHRI Certificate of Certified Product Performance
  • Square footage of conditioned space for new unit(s)
  • Old unit age (must be 10 years old or older to qualify)
  • Old unit tons
  • Total number of air conditioner units at the address
  • New system type (split, split-inverter, package, or mini-split)
  • New unit condensing serial number
  • New condensing tier
  • Customer Information/Acknowledgement Form

Heat Pump

  • Active Austin Energy Customer Account Number
  • Tax Assessor Property ID

Please get the following information from your participating contractor:

  • AHRI Reference Number and AHRI Certificate of Certified Product Performance
  • Square footage of conditioned space for new unit(s)
  • Old unit age (must be 10 years or older)
  • Old unit tons
  • Existing heat type (gas, electric strip, heat pump)
  • Total number of air conditioner units at the address
  • New system type (split, split-inverter, package, or mini-split)
  • New unit condensing serial number
  • Customer Information/Acknowledgement Form

Tips for Applying Online

  • If you choose to submit the online rebate application, you will need to have all required information on hand before you start
  • You will need to complete and submit the application in a single session. You cannot save your information and start again later. Active sessions time out after one hour of inactivity.
  • If your application requires supporting documentation, such as invoices or sales receipts, you will need to scan or photograph these documents and upload into the application system. The system will accept any of the following file formats:
    • Adobe Acrobat PDF (.pdf)
    • Microsoft Word Document (.doc or .docx)
    • JPEG (.jpg)
    • ZIP (.zip)
  • Check your rebate status online using the confirmation (enrollment) number you receive after the application submission. You will also need your City of Austin utility account number.

Call Austin Energy Customer Energy Solutions at 512-482-5346 or email us if you have questions about your rebate status or need help with your rebate application.

Find a Participating Contractor

You must use a participating contractor to qualify for this offering. As with any service for your home, we recommend that you check references and get at least three different estimates from any of the companies listed on this page.

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The selection of a Participating Contractor to perform work is the sole decision of the property owner and/or authorized lessee/occupant. Inclusion in this directory does not represent an endorsement by Austin Energy of any product, individual, or company. No work is guaranteed or warranty expressed or implied, and Austin Energy makes no guarantees as to the quality, cost, or effectiveness of the products provided and work performed by the contractor, employees, or subcontractors.

Disclaimer

Funding is limited and available only to Austin Energy customers on a first-come, first-served basis. Offerings are subject to change without notice.

Rebates are not guaranteed until after Austin Energy's review and approval of the rebate application.

Program guidelines include additional requirements and limitations for receiving the above rebates. Contact us for more details.



Last Updated: 10/15/18
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