Power Partner℠ Thermostats

There are two (2) ways to receive rebates for your eligible, Wi-Fi-enabled thermostats through our Power Partner Thermostat offerings.

a. Austin Energy will pay you a $25 rebate for each eligible thermostat you purchase and install. 

b. We’ll also give you an $130 incentive for each eligible thermostat when you enroll in our voluntary Power Partner Program. 

Earn $25 When You Buy and Install an Approved Thermostat

Austin Energy will pay you $25 for each eligible, Wi-Fi-enabled thermostat you purchase and install.

• Make sure to save your receipt and apply within 60 days of purchasing your thermostat.
• Read the Eligibility tab for all requirements.
• Click the How to Apply tab to get started with your application.

Earn $130 When You Enroll in the Power Partner Program

Austin Energy also offers a $130 incentive if you enroll in the Power Partner Program.

What Happens When You Enroll

Power Partner events occur on the hottest days of the year. On these days, Austin Energy will briefly adjust your thermostat settings by a few degrees only as needed during peak energy demand.

Your participation in Power Partner events can help increase your energy savings while helping to fulfill community-wide demand for electric service. 

• During a Power Partner event, program participants agree to let Austin Energy briefly adjust the temperature setting on their thermostats between 2 to 4 degrees when the demand for electricity is highest.
• These minor changes help prevent outages and reduce energy use without significantly impacting comfort.
• Power Partner events occur no more than 25 summer days between June and September, during the hours of 3 p.m.- 6 p.m., to ensure everyone is able to stay cool.
• Austin Energy does not perform Power Partner events on weekends or holidays.

You can manually opt out at any time by simply adjusting your thermostat on the wall or through your thermostat’s app.

Note: We do not recommend participating in this offering if someone in your home or office is experiencing serious health problems.

Learn more about the Power Partner Program

Eligible Wi-Fi Thermostats

The Wi-Fi-enabled smart thermostats listed below are eligible to receive a $25 rebate for purchase and installation, as well as a $130 incentive for joining the Power Partner Program. To enroll in the Power Partner Program, find your thermostat manufacturer in the list below and click Enroll.

*Rebate is increased to $130 through January 31, 2020. After that, it will return to $85.

†Select thermostats must be installed by a third-party installer as part of an alarm system package.

Austin Energy will provide:

• A $25 rebate check for each eligible thermostat thermostat you purchase and install.
• A $130 incentive check for each eligible thermostat you enroll in the Power Partner Program.

Prerequisites

• You must purchase and install an eligible thermostat.
• For the $25 purchase-and-installation rebate, you must submit your rebate application within 60 days of purchase of the eligible thermostat. (The $130 incentive for Power Partner Program participation does not have a date limitation.)
• You must be an Austin Energy customer with a unique account number. Co-op and master-metered accounts are not eligible at this time.

Requirements

• You must agree to a post-installation inspection by Austin Energy, if necessary.
• Existing equipment must be connected and operational.
• You must have a standard air conditioning system (split system, package unit, or heat pump).
• The heater component may be gas or electric.
• Your air conditioning equipment must be in good mechanical condition and controlled by an approved, communicating thermostat device.
• Landlords are only eligible for the purchase and installation rebate and are not eligible to receive the Power Partner Program incentive.
• Renters are eligible to receive the Power Partner Program participation incentive. Renters may also receive the purchase and installation rebate if they purchased and installed the thermostat.
• Applicants are limited to five (5) thermostats.
• You must use an eligible thermostat.
• Application name must match name on the Austin Energy electric accounts or the application will be delayed and may be rejected.

*Rebate is increased to $130 through January 31, 2020. After that, it will return to $85.

†Select thermostats must be installed by a third-party installer as part of an alarm system package.

Purchase and install an eligible thermostat, then register your device with the manufacturer.

Apply for Your $25 Rebate Online

All $25 purchase and installation rebate applications are submitted through the red "Apply online" button on this page. You must submit your rebate application within 60 days of purchase. The following information is required for your online rebate application:

• Active Austin Energy Customer Account Number
• Receipt
• Manufacturer
• Model
• Thermostat Serial Number

Connect and Enroll to Receive Your $130 Power Partner Program Participation Incentive

1. Connect your thermostat to Wi-Fi. Create your thermostat account with your thermostat manufacturer using your computer or smartphone.
2. After you register, you’ll receive an email from the thermostat company or you can go to the 'where to enroll' information on our website to apply for your rebate.
3. Enroll in the Power Partner Program by clicking on your thermostat manufacturer’s link in the Eligibility tab or follow the instructions in the email you receive from the thermostat manufacturer.

You should receive your rebate or incentive check within four to six weeks of enrolling in each program.

Tips for Applying Online

• If you choose to submit the online rebate application, you will need to have all required information on hand before you start.
• You will need to complete and submit the application in a single session. You cannot save your information and start again later. Active sessions time out after one hour of inactivity.
• If your application requires supporting documentation, such as invoices or sales receipts, you will need to scan or photograph these documents and upload into the application system. The system will accept any of the following file formats:
  • Adobe Acrobat PDF (.pdf)
  • Microsoft Word Document (.doc or .docx)
  • JPEG (.jpg)
  • ZIP (.zip)
• Check your rebate status using the confirmation (enrollment) number you receive after the application submission. You will also need your City of Austin utility account number.
  • Check your rebate status online
  • Email Austin Energy Customer Energy Solutions or call 512-482-5346.